Finding a good HVAC contractor can be pretty intimidating, and sometimes annoying, but it doesn’t have to be as long as you understand the qualities you should be looking for upon searching. To save you time, money and the overall legwork, we’ve compiled a list of the top ten essential qualities an HVAC contractor should have before you even consider doing business with them. Pay close attention and happy hunting!
1. Has a good reputation: Upon your search for a good contractor, make sure to seek out contractor with consistently good reviews. Check out potential contractors on the Better Business Bureau (BBB) website, a good third party that rates businesses on an A+ to F scale.
2. Is properly certified: A good HVAC company should hire North American Technician Excellence (NATE) certified technicians. This tells you that the company hires technicians who are efficient, knowledgeable and professional.
3. Surveys your home, then estimates cost: Not vice versa: A contractor should always come out to your place to survey your home before they make any definite estimations. Anyone who tries to give you estimations over the phone before checking your home might be trying to pull the old bait and switch.
4. Won’t discourage you from buying higher efficiency equipment: A quality contractor will always be able to install the latest energy efficient models and can explain to you how much money those models can save you.
5. Can give you annual heating and cooling costs: Using heat-load and cooling-load calculations, a good contractor can estimate your home’s annual energy bills for the equipment they are suggesting you install.
6. Probably won’t have the lowest prices: You should consider price after you’ve narrowed your choices down to 2-3 quality contractors which is what this list will help you do.
7. Belongs to a professional association: Be sure to look for contractors that belong to the Air Conditioning Contractors of America (ACCA). You can go to the ACCA website and search for contractors in your area that are ACCA Quality Assured.
8. Does not make assumptions about equipment sizing: A quality contractor won’t assume that he or she should replace your HVAC equipment with the same size unless proper measurements have been taken.
9. Sells quality products: Ask potential contractors if they sell ENERGY STAR rated products. This ensures that you’ll have quality, energy efficient equipment to choose from.
10. Works locally in an office or shop: A contractor having an office or shop tells you that the company has been in business and intends to remain in business, securing whatever guarantees and warranties they will provide you.